Email support
Send requests to [email protected]. Use the email or phone number on your TowFlow account when possible.
Get help
TowFlow support
Contact Apex Byte Labs for TowFlow account access, billing, subscriptions, app issues, privacy requests, account deletion, and app review access.
What to include
- Your name and business name.
- The email or phone number on your TowFlow account.
- The run, invoice, or vehicle involved, if applicable.
- Screenshots or error messages that explain the issue.
Billing and subscriptions
For App Store, Google Play, Stripe, trial, or subscription questions, include the platform and the account email or phone number. Do not send full card numbers.
Privacy and account deletion
You can delete your account inside TowFlow from Account Settings. If you cannot access the app, use the public deletion instructions or email support from the address on the account.
View deletion stepsApp or workflow issues
If a screen is stuck, a run will not save, GPS tracking looks wrong, or a receipt/photo upload fails, include the device model, app version, screen name, and the exact steps that led to the issue.
App review access
App Store and Google Play reviewers can request a test account by emailing support. Include the platform, reviewer name, and review request identifier when available.
Operational emergencies
TowFlow support cannot dispatch emergency services. For road, safety, towing, or law enforcement emergencies, contact the appropriate local service first.